All orders are processed within 48 hours of receiving, and are shipped Monday-Friday. PRISCAVera is not responsible for any duties, taxes, or additional shipping costs associated with international orders.
All sale items are final sale. Please ensure you have checked the measurements and photos to ensure you’ve made the correct and desired purchase. This policy also applies to purchases made with discount codes, except those made with first customer discount codes.
We are happy to exchange unworn, unwashed and full price merchandise within 14 days of receipt of the order. Welcome discounts for newsletter members are exempt from this policy. Sender is responsible for all shipping costs associated with exchanges, and all exchanges are subject to approval. To initiate an exchange, please contact our customer care team at firstname.lastname@example.org.
We will be happy to accept returns on items within 14 days of purchase that are unused and in the same packaging and condition that you received it. We also require a receipt or proof of purchase that indicates the item was purchased at full price. Sender is responsible for all return shipping costs, and we kindly request using a shipping method with tracking, as we cannot guarantee the return of items that we do not receive.
To initiate a return or an exchange contact our customer care team at email@example.com
After receiving an e-mail approving or denying your return or exchange, you should mail your product to:
247 Centre Street, Floor 4
STUDIO PV New York, NY 10013
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING FUNDS (IF APPLICABLE)
All returned funds are through an automatic system, and timing of their deposit can vary depending on the customer’s credit card and bank. Please allow up to 10 days for processing for return payments, and reach out to firstname.lastname@example.org if there are issues after that.